Posts Tagged microsoft

Review of the Microsoft Wireless Comfort Desktop 5000

I had a chance to get my hands on this keyboard and mouse desktop set, and truth be told I”m a little disappointed.  The keyboard is lacking in several areas – most significant to me is the tactile feedback.  The mouse shows a lot of promise, and I hope in future releases of this hardware they can work the bugs out and come out with a good challenger to my current favorite – the Logitech Cordless Wave Desktop.

You can read my review over on Amazon or click below to see the video!

 

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Windows 7 Problem Step Recorder – Tech Documentation Easy as 1-2-3

Every now and then you come across a little-known tool buried away somewhere that you immediately fall in love with.  For me, one of those tools has been the new Problem Step Recorder tool that comes with Windows 7.  A colleague of mine informed me about this little gem, and after using it once I was hooked.  This guy finally makes creating technical documentation and how-to guides fun!

imageIt’s a pretty simple tool to use – you simple launch the tool from Windows 7 by typing “PSR” from the Run window and then hit the record button and let it watch what you are doing (you can also find it hiding in the Control Panel area as well).  When you are done, stop the recording and it will save a dynamic HTML file with screenshots, annotations and even comments that you have added.  The final quality of the documentation is outstanding – people will think that you hired a technical copy editor to produce something this good.

This tool is really useful for those times when you need to explain something to friends, family or colleagues and you can’t “show them” yourself.  It’s also a handy tool to use for remote diagnosis.  Suppose your son or daughter is away at college and is having a problem with their laptop.  You could ask them to run this, recreate the problem, and then send you the file it creates.  You could then see what is going on without having to connect to their PC or have them try to explain it over the phone or email.

Developers will also find this tool handy for helping create installation and technical documentation for programs.  All too often documentation is an afterthought because most people find it such a chore to write and maintain.  With PSR you can now just record what you are doing and annotate it – instant documentation!

I’ve created a sample of what Problem Step Recorder can do that you can view online.  Click here to be taken to the demo showing off a technical step-by-step of opening up a draft file in Windows Live Writer.

The more I use Windows 7 the more I find these “hidden gems” and discover some of the really cool features Microsoft has buried into the OS.  Windows XP had a long life, but now the time (and features) are right for Windows 7 to finally take the throne.

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Search vs. Decision or Library vs. Librarian – The Bing Decision Engine

When I was a kid growing up in St. Louis I spent many a hot summer day at the Carpenter Branch Library of the St. Louis Public Libraries.  When you are a kid who loves to read, and your parents don’t have air conditioning, the library is a “cool” place in more ways than one!  It was back then when I discovered the power of the card catalog (which was computerized) versus the librarian.  Sure, the card catalog could return a ton of listings on my search query – but it was the librarian who could actually understand what I was trying to find and in what context and then guide me to the material that would be most beneficial to me.  It’s this same model that Microsoft is now using for their newly launched Bing.com search engine.

Bing bills itself as a decision engine and promises to free us from search overload.  I have to admit, I’ve been using it for two days now and so far Microsoft is living up to the promise.  I’m highly impressed at how Bing can focus in on determining what I am asking and trying to give me relevant results instead of just throwing everything in its database at me.

Case in point.  I’ve recently became a very active fitness buff (feel free to come follow my progress over on Nike+) and wanted to pick up a new pair of Nike Shox M1+ running shoes.  I had went to the mall after work and didn’t really see what I wanted, so though OK I would give Bing a try.  Not only did Bing find me the shoes at $20 less than I expected to pay, but it also found them locally at a store I had walked right past in the mall!  Now THAT is relevant results that I can use!

Ok.  So maybe Bing just got lucky.  Time to throw it some curve balls.  I live in a rather small town of about 10,000 in Missouri called Boonville.  Nice place, and a great river town.  We don’t have a whole bunch of restaurants, but we got enough to give us the variety we need – and they are all locally owned for the most part.  I asked Bing to show me the restaurants local to me.  I was impressed when the results came back with not only the restaurants, but pricing and reviews as well.  Cool!

Now of course there are always a few rough edges in any new products, so I have to admit that a few restaurants from nearby Columbia, MO (about 20 miles down the road) snuck in – but hey, to be fair, the same thing happens over on Google as well.

What Bing is doing, and I think doing rather well, is that it is just not throwing back a bunch of results like a typical search engine does and saying “have fun”.  It’s actually trying to narrow down your query and focus in on relevant results that fit the context of what you are searching for.  Just like the librarian at the library, Bing is trying to understand exactly what you are needing and not just throwing back the entire card catalog at you.

I’ve been a Google fan for years because even though it threw back all the results, it threw them back in a manner where at least in the first 20 or so I could find something that was relevant and then go from there.  Now with Bing I’m finding that I’m getting back relevant results on the first try which is really nice.

Has Microsoft finally found their footing in the search engine marketplace?  I think so, and I think in finding their footing they have also reinvented search and coined a new phrase which I predict will be around for a while to come – the decision engine.

Google, Yahoo, Ask and others – meet the new librarian.  It’s name is Bing.

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That’s Life Without Walls

Enjoying my five minutes of fame thanks to Microsoft and the 2009 Consumer Electronics Show.  Read about how I use technology in my house with Microsoft Live.

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